About
Your trusted facilities maintenance partner since 2007
About Medlec
Your trusted facilities maintenance partner since 2007
Medlec has been at the forefront of facilities maintenance in London and the Home Counties since 2007. Over the years, we've grown from a small local business to one of the UK's leading property maintenance contractors, serving diverse clients in the retail, hospitality, and leisure sectors.
Our success is built on a simple philosophy: provide friendly, reliable service with a personal touch. This ethos has remained at the heart of our company as we've expanded, allowing us to build long-lasting relationships with our clients.
What sets us apart:
Experts you can trust: Our team includes NICEIC approved electricians and certified specialists in fire safety, security, HVAC, and building maintenance. With over 20 years of industry experience, we have the knowledge and skills to handle any property maintenance challenge.
Quality guaranteed: We're so confident in the quality of our work that we offer a 5-year warranty. Our commitment to excellence gives our clients peace of mind, knowing that their property is in safe hands.
Rapid response: We offer a 24-hour emergency call-out service, 365 days a year. Our fully stocked vans and comprehensive spare parts inventory enable us to achieve an impressive First Time Fix Rate (FTFR), minimising disruption to your operations.
Sustainability: Our commitment to sustainability helps our clients save on energy costs while minimising their carbon footprint.
Comprehensive service: From electrical installations to building maintenance, we offer a full range of services under one roof. This integrated approach simplifies property management for our clients, providing a single point of contact for all their maintenance needs.
Tailored solutions: We understand that every business is unique. That's why we take the time to understand your specific requirements, offering customised solutions that align with your goals and budget.
Medlec remains committed to growth and improvement. We continuously invest in our team's training and development, ensuring we're always ready to meet the changing needs of our clients.
Ready to experience the Medlec difference?
Who we are:
A forward-thinking team, dedicated to exceptional service
At the heart of our success is our team of dedicated professionals. We've built a workforce that shares our passion for excellence and customer satisfaction. Every team member is committed to delivering outstanding results, from our skilled technicians to our friendly office staff.
Personal touch: We may have grown into a leading facilities maintenance contractor, but we've always understood the importance of personal service. We treat every client as a valued partner, taking the time to understand their challenges.
Highly trained experts: Our engineers, electricians and technicians undergo regular training to stay ahead of industry developments. Continuous learning ensures we can handle meet developing regulatory standards.
Efficiency through technology: We've embraced digital to streamline our operations. Our paperless workforce management system allows for real-time job tracking, efficient scheduling, and transparent reporting. This improves productivity and provides our clients with up-to-the-minute information on their service requests.
Proactive maintenance: We believe in preventing issues before they arise. Our planned preventative maintenance programmes help identify potential problems early, reducing the risk of costly breakdowns and extending the lifespan of your systems and equipment.
Emergency readiness: Our 24-hour emergency call-out service ensures help is always available when unexpected issues occur. Our on-call teams are fully equipped to handle various emergencies, providing peace of mind around the clock.
Quality assurance: We stand behind our work with a 5-year warranty on all work.
Environmental: We're dedicated to reducing our environmental impact. We actively seek eco-friendly solutions and energy-efficient technologies to help our clients meet their sustainability goals.
Credentials
